Privacy Policy

Introduction

ProStorageRack respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, purchase products, contact customer service, or otherwise interact with our store.

Information We Collect

We may collect the following categories of information.

Contact Information

This may include:

• Name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

Order Information

We may collect information about:

• Products purchased.

• Order numbers.

• Transaction details.

• Shipping and delivery information.

• Return and refund activity.

Payment Information

Payments are processed through supported payment providers.

We generally do not directly store complete payment card numbers or security codes on our own systems.

Website and Device Information

We may collect information such as:

• IP address.

• Browser type.

• Device information.

• Pages viewed.

• Website interactions.

• Referral information.

Customer Service Communications

We may retain messages, photographs, feedback, and other information you provide when contacting us.

How We Use Information

We may use personal information to:

• Process and fulfill orders.

• Arrange shipping and delivery.

• Provide order updates.

• Respond to customer inquiries.

• Process returns, exchanges, and refunds.

• Improve our website and services.

• Prevent fraudulent or unauthorized transactions.

• Maintain business records.

• Meet applicable legal and regulatory obligations.

• Provide marketing communications where legally permitted.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain shopping cart functionality.

• Remember customer preferences.

• Analyze website traffic.

• Improve website performance.

• Support security and fraud prevention.

Customers may be able to manage cookies through their browser settings.

Sharing of Information

We may share necessary information with service providers that help us operate our business, including:

• Ecommerce platforms.

• Payment processors.

• Shipping carriers.

• Website hosting providers.

• Analytics services.

• Customer support providers.

• Fraud prevention services.

We may also disclose information where required by law or necessary to protect our rights.

Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, deletion, or certain opt-out choices.

California residents may have additional rights under applicable California privacy laws, subject to legal exceptions.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, maintain records, provide customer support, resolve disputes, prevent fraud, and comply with legal requirements.

Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may use or link to third-party services.

Those providers operate under their own terms and privacy policies.

Policy Updates

We may update this Privacy Policy periodically.

The latest version will be posted on our website.

Contact Us

Phone: +1 (844) 377-8451
Address: 6445 Montessouri St, Las Vegas, NV, United States